General Terms of Business
Terms of Agency Services
Our service includes only facilitating transport and organising services such as booking flights, hotel reservation, deadline agreement with the clinic. Carrying out the booked trip is not within our contractual obligation. The agent is not a travel organiser. Individual agreements with the travel company, airline, hotel or the clinic arise through the booked services. Provision of the facilitated service as such is not a part of our contractual obligation. Specifications (prices etc.) regarding the facilitated service depend exclusively on the information provided by the competent service operator. In the facilitated services, we do not bear liability for the proper service provision by the service operator. The customer can at any time before starting the trip withdraw from the health tourism. The withdrawal is to be declared to Elithairtransplant Istanbul exclusively in writing by mail or post. Experts of Beauty UG charges itself to levy a administration fee at an amount up tp 1000,- € for beard, eyelash, eyebrow, and hair transplants. Likewise, when the customer should default on the trip. Should it only come to a postponement, the amount incurred on the newly scheduled treatment is calculated well. For a cost-free cancellation, the customer is obligated to prove the flight cancellation and/or evidence of sickness to the Firm.
Liability on our part for claims that are based on the provision of treatments by medical institutions is specifically ruled out. Decision on the manner of medical treatment takes place exclusively through the customers. Particularly, liability on our part for treatment error is ruled out.
The operation, the medical pre- and after treatments pertinent to it as well as any other additional medical service are external services, which also can only be facilitated. The customer concludes a contract regarding this part of the trip with the clinic.
Date Reservation
In order to bindingly make a reservation for a treatment, a previously agreed upon payment is to be done. The deposit is to be paid within 7 days after a (non-binding) date reservation. With the receipt of the cash, the confirmation and the binding date reservation has taken place. The completed payment is charged against the treatment price. The remaining treatment costs are paid on the spot by credit card or in cash. The hotel and Transfer flat rate are paid on the spot in cash.